Shirts speak for themselves, so we're here to listen.
With custom apparel, the “customer experience” doesn’t just happen once. It occurs every time someone wears your brand. That is why we strive to never settle for good enough. From concept to commerce and everything in between – every detail matters.
So, after ordering with !nk, we send a survey to each of our customers asking for feedback. Each survey covers Customer Service, Custom Artwork, Product Quality, and Delivery Time.
Here's what they're saying...
Mallory and Caleb were responsive to emails, answering questions, getting product samples, working through art designs. They were so personable and professional.
We had so many comments from our camp families and staff that they loved the new designs. We appreciated the willingness to listen to our ideas and vision and to convert that into a design that was appreciated by all.
Everything was delivered in a timely way and when promised.
Robyn and Cliff were very responsive and helpful through the whole process.
Great customer service! And patient with our changes leading up to receiving our shirts! Great Tee! Soft and exactly what we were wanting. Robyn was super helpful and great to work with
Everyone I worked with was very helpful and prompt. I received nice options to get the best quality. It was exactly within my time frame.
Our situation was really specific, needing an invoice a full month before product delivery. The order was big and the timeline short, but Zarah pulled it off perfectly.
Great communication and willingness to update design to get it just right. It looked great and you worked with me on revisions to get it just right. Shipping was fast and on time based on original order conversation.
I sent the general idea and the artist did exactly as I asked. I wear one of the shirts we ordered often and it’s black and still holding its color and design. Zarah was very nice and helpful.
They’re always prompt & super helpful!
Everything looks great! Designs are straight and the embroidery is very well done. I always receive the shipment next day after I get the shipment notification. Mallory has been absolutely wonderful, great communication and helped out in every way possible.
Cliff always takes great care of my needs with clinic t-shirts!! Was able to work with Robin this past purchase and she did a wonderful job. Great crew That makes up a great company. Will always use!!
Excellent customer service and product!! Get that quote and let ’em print your shirt!
Love Ink Custom Tees! Their customer service is EXCELLENT! Best response time and follow-up in my opinion. Quality of tees is awesome! Definitely would recommend them!
We’ve been working with Ink for 6 years and have been consistently impressed. The custom designs are truly what set them apart. This company will make you feel like family and will always deliver high-quality products and customer service from start to finish.
We use Ink for all of our event T-shirts and they are AMAZING! They always over-deliver and produce the highest quality shirts to help us advertise our non-profits!
This is my first year working with Ink and I could not be more proud and excited to partner with them. The customer service that I’ve experienced has been exceptional and I am thrilled to work with Ink again.